Allocation: $20,000,000

This program will provide recovering residents with educational services to promote understanding of housing and financial options.

Important: We recommend using Google Crome o any other browser, If you are using the Safari Browser 13.0 on iPhone or a Mac, we recommend using another computer, so you can complete the application and easily fill in the required sections and document uploads to submit the application. If the form does not download correctly, please call any of our participating Housing Counseling Agencies by clicking the SERVING AGENCIES button.

HOUSING COUNSELING PROGRAM

PROGRAM FOR RECOVERING PUERTO RICANS FROM HURRICANES IRMA AND/OR MARĂŤA.

The Government of Puerto Rico, through the Puerto Rico Department of Housing, is proud to present the Housing Counseling Program, financed with funds allocated by the United States Department of Housing and Urban Development (HUD), which will provide counseling services to people affected by hurricanes Irma and/or Maria.

HUD-approved Housing Counseling Agencies are experienced, impartial and professional. Individual counseling and group courses provide education on budgeting, credit protection, foreclosure prevention and more relevant information.

THIS PROGRAM WILL PROVIDE FREE SERVICES TO RESIDENTS OF THE 78 MUNICIPALITIES OF PUERTO RICO.

DOCUMENTS REQUIRED

  • Official identification
  • Proof of income

COUNSELING FREE OF CHARGE

You will receive assistance throughout the recovery process. You will save money by improving your budgeting skills, credit scores and financial capacity.

GUIDELINES

FileAction
Program Guidelines (V2.0) -- Posted 07/05/2022Download
Cross Cutting Guidelines (V4.0) -- Posted 10/04/2024Download
URA & ADP Guide (V4.0) -- Posted 12/15/2022Download

    A HOUSING COUNSELOR MAY:

    • Coordinate a meeting in person or by telephone.
    • Evaluate your housing, financial and other problems caused by the hurricanes.
    • Discuss and recommend the best resources available to assist you.
    • Assist in the collection of the required documents.
    • Recommend financial and other tools to solve your current problems and prevent future problems.
    • Support you throughout the recovery process.

    This program offers free counseling services for residents of the 78 municipalities of Puerto Rico.

    AVAILABLE FOR EVERYONE

    Services for homeowners, renters, homebuyers, homeowners at risk of foreclosure and homeless citizens.

    HOUSING COUNSELING AGENCIES PROVIDE A VARIETY OF EDUCATIONAL OPPORTUNITIES THAT INCLUDE, BUT ARE NOT LIMITED TO:

    • Disaster preparedness and recovery
      Assists clients in preparing for disasters and in overcoming the unique needs in the aftermath of hurricanes Irma and/or Maria.
    • Homeowner education
      Information and resources regarding home improvement/ rehabilitation, resolving or preventing mortgage delinquency or default, fair housing laws, non-delinquency post purchase workshops and more.
    • Renter’s counseling
      Information and resources for various rental topics to assist renters maintaining a safe affordable housing.
    • The home buying process
      Assists individuals in understanding the basic steps of home ownerships, the necessary resources and how to work with key players in the process.
    • Financial literacy, credit repair, debt management and budgeting
      Educates individuals on personal finances, credit repair, building budgets and more.
    • Relocation counseling
      Provides support throughout relocation processes, including identifying replacement homes, homeowner education, connection with social service providers and more.
    • Foreclosure prevention and loss mitigation
      Assists individuals in the creation of short- and long-term plans to bring their mortgage to current and identify alternatives to foreclosure, including loss mitigation.
    • Applying for public and private resources
      Connects clients to other resources that provide home repair relief and emergency assistance.
    • Strategies to prevent fraud and scams
      Provides information and resources to assist individuals in recognizing predatory lending practices and other scams.
    • Homeless counseling
      Information on emergency shelter stays, transitional housing, emergency food and shelter Programs. Counselors also assist clients dealing with eviction as a renter or other circumstances that impair their occupancy in affordable, decent and sanitary housing.

    AVAILABLE EVERYWHERE

    HUD-approved housing counselors are available in all 78 municipalities. To receive assistance:


    Call  1-833-234-CDBG
    or 1-833-234-2324 for
    an appointment.


    Visit any of the
    Housing Counseling Agencies.

    SERVICES AGENCIES

    Consumer Credit Counseling Service

    Eugenio M. Alonso-President & CEO

    Contact person:
    Ana García – Program Director

    Service email:
    servicio@consumerpr.org

    Santurce, PR
    1607 Ponce de LeĂłn Ave.
    Cobian’s Plaza Suite Piso UM Oficina 5
    Santurce, PR 00909

    Operating hours:
    Monday to Friday from 8:00am – 5:00pm
    (787) 722-8835, (787) 725-6644, 1-855-717-2227

    VIEW MAP

    Municipalities Served:
    Aguas Buenas, CanĂłvanas, Carolina, Ceiba, Culebra, Fajardo, Gurabo, LoĂ­za, Luquillo, Naguabo, Rio Grande, Trujillo Alto

    CODEVyS

    Nilsa LĂłpez Rivera – Program Director

    Contact person:
    Rosa Abreu

    Service email:
    codevys@yahoo.com

    Arecibo, PR
    #68 Calle Puro Girau
    Arecibo, PR 00612

    Operating hours:
    Monday to Friday from 8:00am – 4:30pm
    Saturday – 8:00am – 12:00pm (Appointment Only)
    (787) 879-3300

    VIEW MAP

    Municipalities Served:
    Arecibo, Barceloneta, Barranquitas, Ciales, Corozal, Florida, Jayuya, ManatĂ­, Morovis, Naranjito, Orocovis, Vega Baja

    One Stop Career Center

    Carmen Cosme – Program Director

    Contact person:
    Yomarie Cardona

    Service email:
    info@onestopcareerpr.org
    www.onestopcareerpr.org

    San Juan, PR
    #839 Calle Añasco
    Condominio Plaza Universidad 2000 Suite 5
    San Juan, PR 00925

    Operating hours:
    Monday to Friday from 8:00am – 6:30pm
    (787) 296-1785 / (787) 765-3235

    VIEW MAP

    Municipalities Served:
    Caguas, Cidra, ComerĂ­o, Humacao, Juncos, Las Piedras, Maunabo, Patillas, San Lorenzo, Vieques, Yabucoa

    Caguas, PR
    Consolidated Mall Piso 4
    Oficina de Vivienda
    Av. Gautier BenĂ­tez
    Caguas, PR 00725

    Operating hours:
    Monday to Friday from 8:00am – 4:00pm
    (787) 296-1785 / (787) 765-3235

    VIEW MAP

    Humacao, PR
    Edificio Casa AlcaldĂ­a
    Oficinas Federales
    Humacao, PR 00791

    Operating hours:
    Monday to Friday from 8:00am – 4:00pm
    (787) 296-1785 / (787) 765-3235

    Humacao, PR
    Calle Dufresnes Esquina Antonio LĂłpez #104
    Humacao, PR 00791

    Operating hours:
    Monday to Friday from 8:00am – 4:00pm
    (787) 296-1785 / (787) 765-3235

    Pathstone Corporation

    María Rodríguez – Program Director

    Contact person:
    Maria Rodriguez

    Service email:
    housingpr@pathstone.org

    Ponce, PR
    2188 Ponce By Pass
    Edificio B Local 1
    Ponce, PR 00731

    Operating hours:
    Monday to Friday from 8:30am – 5:00pm
    Saturday – Group Workshop by Appointment Only
    (787) 829-6024 / (787) 829-7929

    VIEW MAP

    Municipalities Served:
    Aguada, Aguadilla, Añasco, Cabo Rojo, Camuy, Guánica, Hatillo, Hormigueros, Isabela, Lajas, Lares, Las Marías, Maricao, Mayagüez, Moca, Quebradillas, Rincón, Sabana Grande, San Germán, San Sebastián, Utuado, Yauco

    MayagĂĽez, PR
    Edificio Val Harbour Plaza
    González Clemente
    PR 102 Km 5.4 Bo Guaynabo
    MayagĂĽez, PR

    Operating hours:
    Monday to Friday from 8:30am – 5:00pm
    Saturday – Group Workshop by Appointment Only
    (787) 829-6024 / (787) 829-7929

    VIEW MAP

    Ponce Neighborhood Housing Services

    Elizabeth Colón – Executive Director

    Contact person:
    Nilmarie Amill

    Service email:
    Hcdept.poncenhs@gmail.com

    Ponce, PR
    57 Calle MĂ©ndez
    Vigo Esquina Sol
    Ponce, PR 00730

    Operating hours:
    Monday to Friday from 8:00am – 4:30pm
    (787) 841-5055
    (787) 841-5060
    (787) 841-5066
    (787) 841-5110

    VIEW MAP

    Municipalities Served:
    Adjuntas, Aibonito, Arroyo, Cayey, Coamo, Guayama, Guayanilla, Juana Díaz, Peñuelas, Ponce, Salinas, Santa Isabel, Villalba

    Puerto Rico Neighborhood Housing Services

    Blanca VĂ©lez – Executive Director

    Contact person:
    Cristian Miranda

    Service email:
    services @puertoriconhs.org

    San Juan, PR
    Cond. El Ponce 274 Calle Canals
    San Juan, PR 00907

    Operating hours:
    Monday to Friday from 8:00am – 5:00pm
    (787) 721-8920
    (787) 721-8833
    (787) 233-9055

    New Energy Program
    (787)-222-9667

    VIEW MAP

    Municipalities Served:
    Bayamón, Cataño, Dorado, Guaynabo, San Juan, Toa Alta, Toa Baja, Vega Alta

    TRANSPARENCY PORTAL

    Learn more about the progress of this program on the Transparency Portal


    This portal is automatically updated on a daily basis.