Official portal of the Government of Puerto Rico 
Allocation: $20,000,000
This program will provide recovering residents with educational services to promote understanding of housing and financial options.
Important: We recommend using Google Crome o any other browser, If you are using the Safari Browser 13.0 on iPhone or a Mac, we recommend using another computer, so you can complete the application and easily fill in the required sections and document uploads to submit the application. If the form does not download correctly, please call any of our participating Housing Counseling Agencies by clicking the SERVING AGENCIES button.
HOUSING COUNSELING PROGRAM
PROGRAM FOR RECOVERING PUERTO RICANS FROM HURRICANES IRMA AND/OR MARÍA.
The Government of Puerto Rico, through the Puerto Rico Department of Housing, is proud to present the Housing Counseling Program, financed with funds allocated by the United States Department of Housing and Urban Development (HUD), which will provide counseling services to people affected by hurricanes Irma and/or Maria.
HUD-approved Housing Counseling Agencies are experienced, impartial and professional. Individual counseling and group courses provide education on budgeting, credit protection, foreclosure prevention and more relevant information.
THIS PROGRAM WILL PROVIDE FREE SERVICES TO RESIDENTS OF THE 78 MUNICIPALITIES OF PUERTO RICO.
DOCUMENTS REQUIRED
- Official identification
- Proof of income
COUNSELING FREE OF CHARGE
You will receive assistance throughout the recovery process. You will save money by improving your budgeting skills, credit scores and financial capacity.
GUIDELINES
A HOUSING COUNSELOR MAY:
- Coordinate a meeting in person or by telephone.
- Evaluate your housing, financial and other problems caused by the hurricanes.
- Discuss and recommend the best resources available to assist you.
- Assist in the collection of the required documents.
- Recommend financial and other tools to solve your current problems and prevent future problems.
- Support you throughout the recovery process.
This program offers free counseling services for residents of the 78 municipalities of Puerto Rico.
AVAILABLE FOR EVERYONE
Services for homeowners, renters, homebuyers, homeowners at risk of foreclosure and homeless citizens.
HOUSING COUNSELING AGENCIES PROVIDE A VARIETY OF EDUCATIONAL OPPORTUNITIES THAT INCLUDE, BUT ARE NOT LIMITED TO:
- Disaster preparedness and recovery
Assists clients in preparing for disasters and in overcoming the unique needs in the aftermath of hurricanes Irma and/or Maria. - Homeowner education
Information and resources regarding home improvement/ rehabilitation, resolving or preventing mortgage delinquency or default, fair housing laws, non-delinquency post purchase workshops and more. - Renter’s counseling
Information and resources for various rental topics to assist renters maintaining a safe affordable housing. - The home buying process
Assists individuals in understanding the basic steps of home ownerships, the necessary resources and how to work with key players in the process. - Financial literacy, credit repair, debt management and budgeting
Educates individuals on personal finances, credit repair, building budgets and more.
- Relocation counseling
Provides support throughout relocation processes, including identifying replacement homes, homeowner education, connection with social service providers and more. - Foreclosure prevention and loss mitigation
Assists individuals in the creation of short- and long-term plans to bring their mortgage to current and identify alternatives to foreclosure, including loss mitigation. - Applying for public and private resources
Connects clients to other resources that provide home repair relief and emergency assistance. - Strategies to prevent fraud and scams
Provides information and resources to assist individuals in recognizing predatory lending practices and other scams. - Homeless counseling
Information on emergency shelter stays, transitional housing, emergency food and shelter Programs. Counselors also assist clients dealing with eviction as a renter or other circumstances that impair their occupancy in affordable, decent and sanitary housing.
AVAILABLE EVERYWHERE
HUD-approved housing counselors are available in all 78 municipalities. To receive assistance:
Call 1-833-234-CDBG
or 1-833-234-2324 for
an appointment.
Visit any of the
Housing Counseling Agencies.
SERVICES AGENCIES
Consumer Credit Counseling Service
Eugenio M. Alonso-President & CEO
Contact person:
Ana García – Program Director
Service email:
servicio@consumerpr.org
Santurce, PR
1607 Ponce de León Ave.
Cobian’s Plaza Suite Piso UM Oficina 5
Santurce, PR 00909
Operating hours:
Monday to Friday from 8:00am – 5:00pm
(787) 722-8835, (787) 725-6644, 1-855-717-2227
VIEW MAP
Municipalities Served:
Aguas Buenas, Canóvanas, Carolina, Ceiba, Culebra, Fajardo, Gurabo, Loíza, Luquillo, Naguabo, Rio Grande, Trujillo Alto
CODEVyS
Nilsa López Rivera – Program Director
Contact person:
Rosa Abreu
Service email:
codevys@yahoo.com
Arecibo, PR
#68 Calle Puro Girau
Arecibo, PR 00612
Operating hours:
Monday to Friday from 8:00am – 4:30pm
Saturday – 8:00am – 12:00pm (Appointment Only)
(787) 879-3300
VIEW MAP
Municipalities Served:
Arecibo, Barceloneta, Barranquitas, Ciales, Corozal, Florida, Jayuya, Manatí, Morovis, Naranjito, Orocovis, Vega Baja
One Stop Career Center
Carmen Cosme – Program Director
Contact person:
Yomarie Cardona
Service email:
info@onestopcareerpr.org
www.onestopcareerpr.org
San Juan, PR
#839 Calle Añasco
Condominio Plaza Universidad 2000 Suite 5
San Juan, PR 00925
Operating hours:
Monday to Friday from 8:00am – 6:30pm
(787) 296-1785 / (787) 765-3235
VIEW MAP
Municipalities Served:
Caguas, Cidra, Comerío, Humacao, Juncos, Las Piedras, Maunabo, Patillas, San Lorenzo, Vieques, Yabucoa
Caguas, PR
Consolidated Mall Piso 4
Oficina de Vivienda
Av. Gautier Benítez
Caguas, PR 00725
Operating hours:
Monday to Friday from 8:00am – 4:00pm
(787) 296-1785 / (787) 765-3235
VIEW MAP
Humacao, PR
Edificio Casa Alcaldía
Oficinas Federales
Humacao, PR 00791
Operating hours:
Monday to Friday from 8:00am – 4:00pm
(787) 296-1785 / (787) 765-3235
Humacao, PR
Calle Dufresnes Esquina Antonio López #104
Humacao, PR 00791
Operating hours:
Monday to Friday from 8:00am – 4:00pm
(787) 296-1785 / (787) 765-3235
Pathstone Corporation
María Rodríguez – Program Director
Contact person:
Maria Rodriguez
Service email:
housingpr@pathstone.org
Ponce, PR
2188 Ponce By Pass
Edificio B Local 1
Ponce, PR 00731
Operating hours:
Monday to Friday from 8:30am – 5:00pm
Saturday – Group Workshop by Appointment Only
(787) 829-6024 / (787) 829-7929
VIEW MAP
Municipalities Served:
Aguada, Aguadilla, Añasco, Cabo Rojo, Camuy, Guánica, Hatillo, Hormigueros, Isabela, Lajas, Lares, Las Marías, Maricao, Mayagüez, Moca, Quebradillas, Rincón, Sabana Grande, San Germán, San Sebastián, Utuado, Yauco
Mayagüez, PR
Edificio Val Harbour Plaza
González Clemente
PR 102 Km 5.4 Bo Guaynabo
Mayagüez, PR
Operating hours:
Monday to Friday from 8:30am – 5:00pm
Saturday – Group Workshop by Appointment Only
(787) 829-6024 / (787) 829-7929
VIEW MAP
Ponce Neighborhood Housing Services
Elizabeth Colón – Executive Director
Contact person:
Nilmarie Amill
Service email:
Hcdept.poncenhs@gmail.com
Ponce, PR
57 Calle Méndez
Vigo Esquina Sol
Ponce, PR 00730
Operating hours:
Monday to Friday from 8:00am – 4:30pm
(787) 841-5055
(787) 841-5060
(787) 841-5066
(787) 841-5110
VIEW MAP
Municipalities Served:
Adjuntas, Aibonito, Arroyo, Cayey, Coamo, Guayama, Guayanilla, Juana Díaz, Peñuelas, Ponce, Salinas, Santa Isabel, Villalba
Puerto Rico Neighborhood Housing Services
Blanca Vélez – Executive Director
Contact person:
Cristian Miranda
Service email:
services @puertoriconhs.org
San Juan, PR
Cond. El Ponce 274 Calle Canals
San Juan, PR 00907
Operating hours:
Monday to Friday from 8:00am – 5:00pm
(787) 721-8920
(787) 721-8833
(787) 233-9055
New Energy Program
(787)-222-9667
VIEW MAP
Municipalities Served:
Bayamón, Cataño, Dorado, Guaynabo, San Juan, Toa Alta, Toa Baja, Vega Alta
TRANSPARENCY PORTAL
Learn more about the progress of this program on the Transparency Portal
This portal is automatically updated on a daily basis.
